Welcome to Adventure Club - FAQ
Below, you will find answers to our most frequently asked questions. You may view a video version of each question by clicking on the question itself. Video FAQ's require Quicktime.
Watch the Entire member tutorial by clicking on the below image.
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Individual Question Videos
- Introduction to the Owner Services Department and Central Reservations
- Important information on your agreement
- Adventure Club Points overview
- Accelerated points overview
- Deferring or rolling over your points to the next year
- Reservation windows
- Exchanging your points through Interval International
- Making a nightly reservation at a Festiva resort using your member discount
- Canceling your reservation
- Maintenance fees overview and payment options
- Paying your loan in full
Click Here to go to a Text version of every FAQ Question where instead of watching the videos you can simply read the answers.
For a quick reference guide to your Festiva Adventure Club membership, we invite you to view or print our Membership At-A-Glance brochure. This easy to follow guide highlights some important aspects of the Adventure Club and includes several tips and reminders that will help you get the most out of your membership. Click here to view the Membership At-A-Glance brochure now!
